ASM半導体製造装置海外勤務
Snr Engineer, Field Service- "I &II"
- 勤務地海外
- フィールド・顧客技術支援フィールドサービスエンジニア
- 中途
公式ページ 2026/09/20 時点当サイト掲載 2026/09/20
仕事内容
Responsibilities
. Please review below) to join ASM at a customer site (Intel) in Chandler, AZ. Domestic and International travel of at least 25% will be required for this role. As a Senior Field Service Engineer at ASM, you’ll play a critical role in supporting the advanced semiconductor equipment that powers the world’s most transformative technologies. You’ll take the lead on complex troubleshooting, guide and mentor engineers, and strengthen our partnerships by helping customers achieve stable, high‑performance fabrication environments. Your expertise will make a direct impact on tool reliability, customer satisfaction, and the next generation of ASM technology. Shifts available: Shift 4 (6pm-6am)- Sun-Tu and every other Saturday Shift 5 (6am-6pm)- Sun- Tue and every other Wednesday Shift 6 (6pm- 6am)- Wed-Fri and every other Saturday Shift 7 (6am- 6pm)- Wed-Sat and every other Wednesday What you will be working on Senior Engineer I, Field Service Install, maintain, and repair ASM semiconductor equipment with minimal supervision • Lead troubleshooting of complex tool or process issues using structured diagnostic methods • Perform root‑cause analysis and recommend targeted, data‑driven corrective actions • Review tool‑performance data to identify trends, risks, or improvement opportunities • Provide technical guidance and on‑the‑job coaching to less‑experienced engineers • Document service activities and support updates to procedures and best practices • Communicate solutions, progress, and expectations clearly with customer engineers • Participate in escalations alongside cross‑functional ASM engineering teams Senior Engineer II, Field Service Serve as the senior technical lead for equipment installation, performance optimization, and recovery Diagnose and resolve highly complex, multi‑factor tool and process issues with limited guidance Lead advanced root‑cause analysis and drive long‑term corrective‑action plans that influence global engineering improvements Own the customer‑technical relationship: build trust, anticipate operational needs, and act as ASM’s senior technical representative onsite Manage escalations end‑to‑end, aligning expectations, coordinating cross‑functional teams, and communicating clear action plans Guide, mentor, and develop engineers through hands‑on instruction, structured training, and knowledge‑sharing Champion best practices and contribute to procedure development, improvements, and field‑wide learning Provide detailed field insights to R&D, product, and design teams, including support for beta tools or early‑option deployments What we are looking for Senior Engineer I, Field Service Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 6+ years of experience, OR a Master’s degree with 4+ years of experience OR PhD degree with 0+ years of experience.
仕事内容の続きを表示
Experience of semiconductor field service or capital‑equipment experience Ability to interpret electronic and electromechanical schematics Experience with structured troubleshooting methodologies Knowledge of cleanroom and semiconductor safety protocols Strong written and verbal communication skills Ability to work independently and collaboratively in fast‑paced fab environments Willingness to travel domestically and internationally (minimum 25%) Proficiency in MS Office Senior Engineer II, Field Service Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 8+ years of experience, OR a Master’s degree with 6+ years of experience OR PhD degree with 4+ years of experience. Experience in semiconductor field service experience with demonstrated technical leadership Advanced knowledge of tool architecture, control algorithms, and multi‑factor troubleshooting Experience driving structured root‑cause analysis and long‑term corrective‑action plans Proven ability to lead escalations and manage customer‑technical relationships Strong communication and mentorship capabilities Ability to work autonomously while guiding and developing other engineers Willingness to travel domestically and internationally Proficiency in MS Office What sets you apart Senior Engineer I, Field Service Experience supporting beta tools or early‑option equipment Knowledge of wafer‑fab operations, robotics, vacuum systems, plasma, RF, or gas handling Experience writing or updating procedures or technical documentation Strong customer‑service approach and organizational skills Familiarity with structured problem‑solving methods Senior Engineer II, Field Service Demonstrated leadership in complex troubleshooting programs or technical initiatives Experience owning customer‑technical relationships, including expectations and long‑term partnership building Strong capability in mentoring and developing field engineers Hands‑on expertise with fab robotics, vacuum systems, plasma, RF, or gas‑delivery systems Experience providing structured feedback to engineering or product teams Experience evaluating or supporting beta‑stage or early‑option tools
応募条件
必須
- Senior Engineer I, Field Service Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 6+ years of experience, OR a Master’s degree with 4+ years of experience OR PhD degree with 0+ years of experience.
- Experience of semiconductor field service or capital‑equipment experience Ability to interpret electronic and electromechanical schematics Experience with structured troubleshooting methodologies Knowledge of cleanroom and semiconductor safety protocols Strong written and verbal communication skills Ability to work independently and collaboratively in fast‑paced fab environments Willingness to travel domestically and internationally (minimum 25%) Proficiency in MS Office Senior Engineer II, Field Service Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 8+ years of experience, OR a Master’s degree wi
募集要項の原文
Senior Engineer I, Field Service Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 6+ years of experience, OR a Master’s degree with 4+ years of experience OR PhD degree with 0+ years of experience. Experience of semiconductor field service or capital‑equipment experience Ability to interpret electronic and electromechanical schematics Experience with structured troubleshooting methodologies Knowledge of cleanroom and semiconductor safety protocols Strong written and verbal communication skills Ability to work independently and collaboratively in fast‑paced fab environments Willingness to travel domestically and internationally (minimum 25%) Proficiency in MS Office Senior Engineer II, Field Service Bachelor’s degree in Electrical, Mechanical, Electromechanical Engineering or related field with 8+ years of experience, OR a Master’s degree wi
勤務条件
- 勤務地
- 海外
- リモート
- 出社勤務
- 勤務帯
- 交替勤務・夜勤あり
- 出張
- 出張多め・定期出張