ASM半導体製造装置海外勤務
Senior Engineer I, Global Product Support
- 勤務地海外
- フィールド・顧客技術支援製品サポート・サービス企画
- 工程エピタキシャル成長
- 中途
公式ページ 2026/09/20 時点当サイト掲載 2026/09/20
仕事内容
Key Responsibilities
Responsible for overall system performance of Epi products at our customers to achieve high customer satisfaction. Resolve customer issues. Find containments fast, then drive structural solution and implementation. Responsible for IQ performance and improvement of released products. Collect and Analyze and report system performance data and define improvement plants. Lead a team of peers for problem solving and root cause analysis. Support customer Epi products hardware development (both new development and CIP - continuous improvement projects) Drive ASM SOP’s and protocol, able to guide co-workers on One COMM (FSM/Fiori), PCP, PDP, change request, NC, FA, CIP, clear technical input in CCB Maintain and enhances procedures and documents checklists and best-known methods for service, preventive and corrective maintenance tasks. Work responsibly with all ASM resources and departments in a multifunctional and high paced atmosphere independent of supervision on highly complex problems Consistently provide fast, quality solutions to field and customer personnel and create new BKM’s through a documented procedure. Explain highly technical and complex information to peers, management, and customers both in verbal or written mediums. Have a safety-first mentality Travel Be willing to travel domestically and internationally as required, typically 30-50%Travel Education Master’s or bachelor’s Degree in engineering discipline 5-10 years of related experience Native Chinese and fluent English in speaking and writing
仕事内容の続きを表示
Responsibilities
and independence Communications Excellent communication and interpersonal skills; speak and write in a clear, concise manner Organize and drive meetings through strong organizational skills and leadership qualities Ability to establish relationships in a matrix organization, across regions and time zones, and engage the right people for support as needed Strong presentation skills Accurately convey issues to peers, management, or customers and able to influence others to achieve results Strong ability to develop action plans for technical issues with customers and field personnel and present to the customer Delegating Is able to delegate accountability of activities to peers and subordinates. Directing Evaluates and provides constructive feedback to co-workers about their results,
Responsibilities
and performance
応募条件
必須
- Key Responsibilities Responsible for overall system performance of Epi products at our customers to achieve high customer satisfaction.
- Resolve customer issues.
- Find containments fast, then drive structural solution and implementation.
- Responsible for IQ performance and improvement of released products.
- Collect and Analyze and report system performance data and define improvement plants.
- Lead a team of peers for problem solving and root cause analysis.
- Support customer Epi products hardware development (both new development and CIP - continuous improvement projects) Drive ASM SOP’s and protocol, able to guide co-workers on One COMM (FSM/Fiori), PCP, PDP, change request, NC, FA, CIP, clear technical input in CCB Maintain and enhances procedures and documents checklists and best-known methods for service, preventive and corrective maintenance tasks.
- Work responsibly with all ASM resources
募集要項の原文
Key Responsibilities Responsible for overall system performance of Epi products at our customers to achieve high customer satisfaction. Resolve customer issues. Find containments fast, then drive structural solution and implementation. Responsible for IQ performance and improvement of released products. Collect and Analyze and report system performance data and define improvement plants. Lead a team of peers for problem solving and root cause analysis. Support customer Epi products hardware development (both new development and CIP - continuous improvement projects) Drive ASM SOP’s and protocol, able to guide co-workers on One COMM (FSM/Fiori), PCP, PDP, change request, NC, FA, CIP, clear technical input in CCB Maintain and enhances procedures and documents checklists and best-known methods for service, preventive and corrective maintenance tasks. Work responsibly with all ASM resources
勤務条件
- 勤務地
- 海外
- リモート
- 出社勤務
- 出張
- 出張多め・定期出張
- 想定役割
- リーダー候補