ASM半導体製造装置海外勤務
Senior Engineer, Global Product Support
- 勤務地海外
- フィールド・顧客技術支援製品サポート・サービス企画
- 工程ALD（原子層堆積）
- 中途
公式ページ 2026/09/20 時点当サイト掲載 2026/09/20
仕事内容
In This Role
, you’ll serve as the go‑to technical authority, supporting advanced ALD systems when issues demand deep expertise beyond first‑line support. Your work will directly impact tool performance, customer confidence, and ASM’s reputation for technical excellence.
What You’ll Do
As a Senior Global Product Support Engineer, you’ll operate at the highest technical level, combining hands‑on problem solving with global collaboration: Provide advanced technical support for complex electro‑mechanical equipment and sophisticated software systems Diagnose, troubleshoot, repair, and debug issues escalated by field engineers and product support teams Act as the escalation point when standard troubleshooting paths are exhausted, delivering clear solutions under pressure Partner with engineering teams by reporting design, reliability, and maintenance insights that drive continuous improvement Support customer installations and deliver technical training when deeper expertise is required Engage directly with customers to resolve highly technical issues and ensure optimal system performance Travel globally (up to 50%) to support field operations, customer sites, and critical escalations
応募条件
必須
- You bring strong semiconductor experience, technical depth, and the confidence to lead in high‑stakes situations: Proven experience diagnosing and resolving complex technical issues Minimum 3 years of experience with PECVD in semiconductor manufacturing environments Bachelor’s degree in Engineering (Mechanical or Electrical Engineering preferred) Strong understanding of electro‑mechanical systems and software‑driven equipment Excellent analytical and problem‑solving skills Ability to clearly communicate complex technical concepts to both technical and non‑technical audiences Strong presentation skills and comfort leading technical discussions Willingness and ability to travel locally and internationally up to 50% Customer‑focused mindset with the ability to remain effective in challenging, time‑critical situations
募集要項の原文
You bring strong semiconductor experience, technical depth, and the confidence to lead in high‑stakes situations: Proven experience diagnosing and resolving complex technical issues Minimum 3 years of experience with PECVD in semiconductor manufacturing environments Bachelor’s degree in Engineering (Mechanical or Electrical Engineering preferred) Strong understanding of electro‑mechanical systems and software‑driven equipment Excellent analytical and problem‑solving skills Ability to clearly communicate complex technical concepts to both technical and non‑technical audiences Strong presentation skills and comfort leading technical discussions Willingness and ability to travel locally and internationally up to 50% Customer‑focused mindset with the ability to remain effective in challenging, time‑critical situations
勤務条件
- 勤務地
- 海外
- リモート
- 出社勤務
- 出張
- 出張多め・定期出張