ASM半導体製造装置海外勤務
Senior Engineer, Software Support
- 勤務地海外
- フィールド・顧客技術支援製品サポート・サービス企画
- 中途
公式ページ 2026/09/20 時点当サイト掲載 2026/09/20
仕事内容
Responsibilities
Gather information to investigate the issue, reproduce it, determine the root cause, and recommend corrective actions. Troubleshoot and resolve software issues, including embedded software for control systems. Able to triage mechanical, electrical, and software bugs. Responsible for managing escalation calls with field support engineers Create bug reports for the developer to use when fixing the bug. Work with QA to add replicated bugs to the regression. Travel to customer sites to support installations, training, and troubleshooting of ASM products. Talking to the account team and GPS group (not directly with the customer) when investigating reported issues. The team will handle all issues until they are ready to send to the developer. Minimum
応募条件
必須
- BS+ 8 years or MS+ 4 years in Computer Science, Computer Engineering, or a related field.
- Ability to read code and diagnose issues.
- Software development or test (QA) experience.
- Ability to travel 10-25% domestic and international.
歓迎
- expertise in C/C++, C#, Python, Gitlab/Github.
- Experience with semiconductor equipment preferred Experience working with two or more of the following is preferred: software for machine control, Semiconductor Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software
募集要項の原文
BS+ 8 years or MS+ 4 years in Computer Science, Computer Engineering, or a related field. Ability to read code and diagnose issues. Software development or test (QA) experience. Ability to travel 10-25% domestic and international. Preferred Qualifications Preferred expertise in C/C++, C#, Python, Gitlab/Github. Experience with semiconductor equipment preferred Experience working with two or more of the following is preferred: software for machine control, Semiconductor Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software
勤務条件
- 勤務地
- 海外
- リモート
- 出社勤務
- 出張
- 出張あり