ASM半導体製造装置海外勤務
(Senior) Engineer, Total Product Support
- 勤務地海外
- フィールド・顧客技術支援製品サポート・サービス企画
- 工程CMP（化学機械研磨）
- 中途
公式ページ 2026/09/20 時点当サイト掲載 2026/09/20
仕事内容
Key Responsibilities
Serve as a system-level technical expert for advanced CMP platforms across development and customer environments Support new product introductions (NPI), including first builds, qualification, and First‑In‑Fab deployments Lead advanced troubleshooting and root cause analysis for complex tool and process issues beyond first-line support Drive continuous improvement by feeding field learnings back into engineering, influencing design and process changes Partner cross-functionally with manufacturing, supply chain, and field service teams to ensure seamless product performance Support customers globally, including escalation management and direct engagement during critical issues Develop strategies to improve tool uptime, reliability, and total cost of ownership (TCO) Contribute to development of procedures, documentation, and training materials for field teams
応募条件
必須
- 8+ years of semiconductor equipment experience (or equivalent hands-on experience) Strong troubleshooting and problem-solving skills at system level Experience working with cross-functional teams and customer-facing environments Software Knowledge Ability to travel internationally as required Experience with CMP, polishing, or similar wafer processing equipment Familiarity with tool install, and qualification processes Knowledge of semiconductor manufacturing processes and fab operations Prior experience supporting global customers or high-volume manufacturing The Total Product Engineer must be able to work close to the tool, understand customer urgency, organize incomplete data, communicate facts versus hypotheses, partner tightly with Field Service Engineers, and keep customer-facing problems moving without overclaiming root cause or creating uncontrolled risk.
募集要項の原文
8+ years of semiconductor equipment experience (or equivalent hands-on experience) Strong troubleshooting and problem-solving skills at system level Experience working with cross-functional teams and customer-facing environments Software Knowledge Ability to travel internationally as required Experience with CMP, polishing, or similar wafer processing equipment Familiarity with tool install, and qualification processes Knowledge of semiconductor manufacturing processes and fab operations Prior experience supporting global customers or high-volume manufacturing The Total Product Engineer must be able to work close to the tool, understand customer urgency, organize incomplete data, communicate facts versus hypotheses, partner tightly with Field Service Engineers, and keep customer-facing problems moving without overclaiming root cause or creating uncontrolled risk.
勤務条件
- 勤務地
- 海外
- リモート
- 出社勤務
- 出張
- 出張あり